Useful Organisations


For families who are living with dementia and feel they would benefit from the advice of an experienced Adiral Nurse, please contact the Admiral Nursing DIRECT helpline on 0845 257 9406 or email

The helpline is open Monday to Friday, 9.15am-4.45pm     and on Wednesday and Thursday evenings, 6.00pm-9.00pm. For more information go to:



Are you experiencing domestic violence? Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

24-hour National Domestic Violence Freephone Helpline 0808 2000 247
For more information access our website


One of our members put it in a nutshell when she said: “The HelpCentre can change your life!” Helping people is what drives us. And yet, we realise that the best, most permanent help we can give anyone is to empower them – when we teach them how to help themselves. This goal underlines everything we do. In practical terms, the heart of our work is the daily meetings we hold at each HelpCentre.

Call 24-hr National Helpline: 0870 0682 000 local call rate for more information or access our website


StepChange Debt Charity is the new name for the UK’s leading debt advice organisation. Previously known as Consumer Credit Counselling Service (CCCS) we have over 20 years’ experience of helping people become debt free.

Even though we helped over 1,000 people a day with their debt problems, and were the UK’s largest single provider of debt management plans, we needed to reach out to many more people. At the time of our rebrand to StepChange Debt Charity from CCCS in November 2012 over 6.2 million households in the UK were financially vulnerable; 3.2 million were three months behind with a repayment or subject to debt action like insolvency. Millions needed our help. And we could provide it.

Call us on 0800 138 1111 (Freephone – including all mobiles) or for more information access our website


ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor about anything – no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email. For more information access our website


You may have had a terrible past or committed the most horrific mistakes yet, we believe, there’s a way to make things right. That is why, at the VYG, every young person can get involved and fit in, regardless of their background, where they live or how much money they have.

It’s not about being THE best, it’s about realising YOUR best, whatever that may be and, with the encouragement of a VYG mentor, you will receive all the support you need to get there.

So, whether music, dance or arts is your thing, it doesn’t really matter! It’s all about acquiring the tools you need, to create the life you want. There are also other projects which young people can engage in, to strengthen their drive to succeed academically and have top grades.

The VYG holds weekly meetings every Wednesdays at 6pm and Sunday at 1.30pm in the following branches. Counselling and mentoring is also available throughout the week. Call us on 020 7686 6000 for any additional information on the VYG or access our website


Though the crippling consequence of addictions is no mystery, very few people ask for help and, from those who do, many fail to stay on the straight and narrow. Whether it’s the person themselves or someone intervening on their behalf, we know that fighting alone can be hard. That is why we are here to support, encourage and guide you to a better freer you!

We are here – ready to help! No matter what the case may be, we believe in you. We believe you can beat this.  Our meetings take place every Sunday at 6pm. Call 020 7686 6000 for more information or access our website


Counselling Directory was set up by a team who know how difficult it can be to find support. The website is a confidential service that encourages those in need to seek help and to connect individuals with qualified counsellors in the UK. The site contains information on the common reasons people turn to counselling, as well as articles, news, and events. To find a qualified counsellor in your area please visit:


Fundamentally Children is an organisation dedicated to helping children develop skills through play. We provide independent expert advice on a range of topics including play, toys, apps, children’s tech, e-safety, child development, special needs and other parenting issues.

For more information access our website

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